Frequently Asked Questions
LOOKING FOR HELP? HERE ARE OUR MOST FREQUENTLY ASKED QUESTIONS
How do I know that these items are authentic?
Lucerne is the exclusive distributor to many authentic luxury items such as Rolex, Patek Philippe, Tudor. All items found in-store and website are brand new and authentic.
Where can I change my watch battery?
You may bring your watch to our Service Center at G/F 6750 Retail Arcade, Ayala Avenue, Makati City.
Can I view the products in-person?
Of course, you can! Drop us a message on Facebook so that we can lead you to a branch with available stock.
