Lucerne Group of Companies (“Lucerne”, “We”, “us”, “our”) is committed to protecting and maintaining the privacy of your personal information in accordance with the mandate of the Data Privacy Act of 2012. We will keep secure and confidential all personal and sensitive information that you may provide to Lucerne, and/or those that Lucerne may collect from you (“Personal Data”).

Type of Data Collected

• Name
• Home Address
• Contact Number
• Age
• Date of Birth
• Email Address
• Credit/ Debit Card Information
• Special Discount IDs

Data Collection & Usage

Our primary objective in collecting your information is to provide you with a secure, efficient, and better customer experience. Your personal data will be utilized solely for the purposes of processing your purchase, delivering marketing communications, conducting internal operations, preventing fraud and other potential harm, and ensuring compliance with applicable legal obligations.

Data Processing and Retention

Your data is processed during:

• Upon inquiry/reservation
• Upon registration/purchased
• When availing any of our services

The data collected will be retained by us. Upon the expiration of this period, the data shall be permanently deleted and disposed of in compliance with the Data Privacy Act of 2012. Disclosure of the collected data will be restricted to authorized officers, personnel, and relevant parties solely for the purpose of ensuring the safety and security of the company.

Cookies Policy

Our website uses HTTP cookies (“Cookies”) to improve your online experience. By using and accessing the service provided by our website, we place a number of cookie files in your web browser for purposes such as service functionality, analytics, and advertising.

In addition to our own cookies, we may also use third-party cookies to report usage statistics, deliver advertisements, or other purposes as previously mentioned. Technical cookies are necessary for our website to work properly and thus cannot be deactivated.

You can manage your cookie preferences through your browser settings or through the ‘Cookies Settings’ on the website footer.

Rolex Section

While navigating on the Rolex section of our website, some cookies are controlled by ROLEX SA which applies the following Cookies Policy.

Changes to this privacy notice

Lucerne reserves the right to update this Privacy Policy to reflect changing legal requirements or processing practices. This notice is effective as of June 2024.

If you have any questions or concerns regarding this Policy, our privacy practices, or your communication with Lucerne, please contact us at dpo.orientaltimeinc@gmail.com. The Lucerne DPO email only responds to inquiries concerning data protection.