Privacy Policy

Lucerne Group of Companies (“Lucerne”, “We”, “us”, “our”) is committed to protecting and maintaining the privacy of your personal information in accordance with the mandate of the Data Privacy Act of 2012. We will keep secure and confidential all personal and sensitive information that you may provide to Lucerne, and/or those that Lucerne may collect from you (“Personal Data”).

Type of Data Collected

Name
Home Address
Contact Number
Age
Date of Birth
Email Address
Credit/ Debit Card Information
Special Discount IDs

Data Collection & Usage

Our primary objective in collecting your information is to provide you with a secure, efficient, and better customer experience. Your personal data will be utilized solely for the purposes of processing your purchase, delivering marketing communications, conducting internal operations, preventing fraud and other potential harm, and ensuring compliance with applicable legal obligations.

Data Processing and Retention

Your data is processed during:
Upon inquiry/reservation
Upon registration/purchased
When availing any of our services
The data collected will be retained by us. Upon the expiration of this period, the data shall be permanently deleted and disposed of in compliance with the Data Privacy Act of 2012. Disclosure of the collected data will be restricted to authorized officers, personnel, and relevant parties solely for the purpose of ensuring the safety and security of the company.

Changes to this privacy notice

Lucerne reserves the right to update this Privacy Policy to reflect changing legal requirements or processing practices. This notice is effective as of June 2024.

If you have any questions or concerns regarding this Policy, our privacy practices, or your communication with Lucerne, please contact us at dpo.orientaltimeinc@gmail.com. The Lucerne DPO email only responds to inquiries concerning data protection.